I am doing a project targeted at improving discharges in the wards.
A multi-pronged approach were adopted and improvements have been seen.
The last lap is to electronise the system. This is a challenging one, as the system draws data from various databases. One particular component is tough. I had a 2.5 hrs meeting from 4.30pm to 7pm today to sort out the technical difficulties with the IT folks of three different systems!!
Oh mine..... NO SOLUTION was worked out at the end due to numerous reasons! Well, now I understand the complexity of each IT system and IT folks don't necessarily understand the system and lingo of one another.
I disagree with some of the management's decisions too. There are certain things that should be done immediately for staff welfare. Yet solutions that will only translate to unnecessary wait were given!
On my way home after a chill-out with my friends, two of us shared a cab back. The cab driver was very rude! We booked the cab from Raffles City taxi stand. He did not put a 'Call Taxi" upon arrival, put on an attitude when we boarded the taxi. Upon knowing that we were going to 3 locations, he was even more unhappy. When he knew that I needed to pick another person up after sending my friend home, he told us, " Your friend better be already waiting by the time I reach, if not I will just drive off". OMG.... what kind of attitude is this??? On my way home, another rude taxi driver. In my personal opinion, taxi drivers' professionalism can reflect whether a country is gracious. I am quite a frequent taxi customer (esp. if i work late), sad to say, maybe only about 50% of our taxi driver is professional ..... If Singapore wants to increase its service standard, maybe should target taxi drivers besides staff from hotels and restaurants.
The last thing is HDB regulation for combined income ceiling to be less than $8K to be able to apply for new flats. This is really a dinosaur rule that should be changed!
Arghhh... what's a bad day!
